Privacy Policy

Who we are

This website and the Defence Access brand are operated by Lead Conneqt Limited (company number 16441847), a company registered in England and Wales with its registered office at 5 Syston Road, Queniborough, Leicester, England, LE7 3FX. Lead Conneqt Limited ("we", "us", "our") is the data controller for the personal data described here. You can reach us at dane@leadconneqt.com.

What this covers

This policy covers personal data we collect when you contact us through this website, by booking a call or by email. It does not cover data you share with us separately, for example during a paid engagement, which is governed by the agreement for that work.

What we collect

• Call bookings. When you book a call, the details you give our booking provider (Calendly), such as your name, email and any notes you add.
• Email. If you email us, we receive your email address and whatever you choose to tell us.
• Technical data. Our hosting provider keeps standard server logs (such as IP address and request details) to operate and secure the site.

This website does not set tracking cookies. See our Cookie Policy for detail.

Why we use it, and our lawful basis

• To respond to enquiries. Lawful basis: our legitimate interests in responding to a business enquiry you have initiated.
• To arrange and hold booked calls. Lawful basis: taking steps at your request, and our legitimate interests in meeting you.
• To operate and secure the site. Lawful basis: our legitimate interests in running a safe, reliable website.

Who processes your data

We use a small number of third-party processors to run the site. We do not sell your data, and we do not share it for advertising.

• Website hosting: Railway.
• Call bookings: Calendly, which handles scheduling when you book a call.
• Email: when you write to us, your message is handled by our business email provider.
• Analytics: privacy-light, cookieless analytics is currently disabled. If enabled, it will be a cookieless provider (Plausible or Umami) that does not track individuals.

International transfers

Some providers, such as Calendly, may process data outside the United Kingdom. Where they do, we rely on appropriate safeguards, such as standard contractual clauses or a UK adequacy decision.

How long we keep it

We keep booking and email enquiry data only for as long as needed to respond and to keep a reasonable business record, then delete or anonymise it.

Your rights

Under UK data-protection law you have the right to access, correct, erase, restrict or object to our use of your personal data, to data portability, and to withdraw consent where we rely on it. To exercise any of these, email dane@leadconneqt.com.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact

Lead Conneqt Limited, 5 Syston Road, Queniborough, Leicester, England, LE7 3FX. Email: dane@leadconneqt.com.